What Chatwoot is, in plain words
Chatwoot is an open-source replacement for tools like Zendesk and Intercom. It pulls WhatsApp, email, website chat, Instagram and Facebook into a single place — so your team stops juggling five tabs to answer customers. Each conversation becomes a ticket you can assign, label and reply to with ready-made macros.
For an AI agent
For an AI agent, Chatwoot is the channel where it works alongside humans: AI handles the trivial cases and escalates the complex ones to a human teammate.
What you can do with it
Multi-channel support
Real-world use case
Customer DMs on Instagram, emails and messages on WhatsApp — all linked to the same ticket.
AI + human hybrid
Real-world use case
Bot answers repetitive stuff, hands over to a human agent when the case gets stuck.
Support metrics
Real-world use case
First response time, satisfaction per agent and SLA per team in ready-made dashboards.
Beta testers get special pricing
Want early access and a say in shaping the product? Get in touch. Beta testers receive special pricing for the whole beta period — no fixed % promise, just genuinely better pricing.
We'll let you know at launch
No spam. Just one email on the day it opens.
Frequently asked questions
When does it launch?
Soon. The Evolution API (WhatsApp) integration is the final step. Drop your email to be notified.
How much will it cost?
Starter plan under USD 6/month with unlimited inboxes. Beta testers get special pricing — get in touch.
Does it work with WhatsApp?
Yes. The native Evolution API integration connects your WhatsApp number to Chatwoot with no extra channel fee.
How does the beta work?
Beta testers get early access, direct support from me, and special pricing for the whole beta period.